FAQ

  • What type of wax is used in the candles?

    • Our candles are crafted from 100% all-natural soy wax, sourced from US-grown soybeans. They are completely free of additives, dyes, phthalates, and petroleum-based products.

  • What type of wicks are used?

    • We use eco-friendly, clean-burning, hand-crafted wooden wicks made from FSC Certified 100% natural wood from Sappy Fruit Trees, sustainably sourced in the USA. These wicks are created with a vegan, non-toxic proprietary adhesive and are untreated.

  • What type of fragrance oils are used?

    • Our fragrances are free from carcinogens, reproductive toxins, and other potentially hazardous chemicals, ensuring a safer home fragrance experience.

  • Can I use the wax on my skin and/or for massages?

    • While soy wax is popular in massage candles, we have not tested our candles for this use and do not recommend using them on the skin.

  • Where do you obtain all of your vessels?

    • We source our vessels from stoop sales, estate sales, antique stores, thrift stores, and rummage sales. Upcycling these unique finds is a key part of our eco-friendly mission, and we create fragrances that complement their design.

  • How long should I burn my candle?

    • For the best experience, burn your candle until the wax pool reaches all edges of the vessel. This prevents tunneling, which can be difficult to fix but we can help you solve if needed.

  • What if my candle starts to pool to one side more than the other?

    • If your candle pools unevenly, it may be due to a draft or an uneven surface. Try rotating the candle or moving it to a different, draft-free location.

  • What if my wick starts to smoke?

    • If your wooden wick smokes, it is likely due to insufficient trimming of the ash. Before relighting, ensure all loose ash is removed either with your finger or a wooden wick trimmer.

  • How far down will I be able to burn my candle?

    • The wick is held by a metal clip at the bottom of the vessel. The clip is approximately ⅜” high, so you won’t be able to burn the candle past that point.

  • Do I need to trim the wick?

    • Yes, trimming the wick maximizes candle performance. Before each relight, pinch off the loose ash, or use a wooden wick trimmer, ensuring the wick is at least ⅛” above the wax.

  • Can I use my candle outdoors?

    • Wooden wicks are not ideal for outdoor use as they are more prone to extinguish in a breeze. If you plan to use your candle outdoors, let us know before we pour it, and we can adjust it to create a lantern effect.

  • Why does it appear that the wax is not sticking to the side of the vessel?

    • This is known as wet spots, caused by shrinkage and air bubbles as some areas of the wax cool faster than others. It does not affect the candle’s performance.

  • Why is the top of the candle not smooth after burning it?

    • Soy wax dries rougher than other waxes. This aesthetic characteristic does not impact the performance of the candle.

  • Why is the wax not the same texture/color once it dries after burning it?

    • This is called frosting, a natural crystallization of soy wax. It indicates the wax’s purity and does not affect candle performance.

  • Why did my candle turn yellow?

    • Exposure to bright sunlight or fluorescent lights can cause natural soy wax to turn yellow. This does not affect the scent or performance of the candle.

  • How should I remove the wax from my candle so I can reuse my vessel?

    • We recommend the oven method:

      • Turn your oven to its lowest setting, 'Keep Warm' or 100 degrees.

      • Place the vessel on a baking sheet in the oven.

      • Once the wax melts, remove the vessel and pour the wax into a disposal container (never pour wax down the drain).

      • Remove the wick, wick clip, and sticker, then clean the vessel with soap, water, and a paper towel.

      • Use rubbing alcohol to remove any adhesive residue.

  • How do I plant the seed paper?

    • Place a small layer of sand at the bottom of the vessel, followed by pebbles/gravel, then fill with soil, leaving about ½” space at the top.

    • Place the dust cover on the soil and cover with ⅛” of soil.

    • Water thoroughly and place in a sunny spot, keeping the soil moist during germination.

  • How long will it take for the flower sprouts to appear?

    • Sprouts can appear in as little as 72 hours, with full maturity to bloom taking about 12-14 weeks. Following our instructions, you can expect an 80-90% germination rate.

  • Are the flowers safe for animals?

    • Yes, all the flowers are safe for animals, but they are not intended for consumption. We recommend placing them out of reach to prevent pets from eating them.